Privacy Policy

Last updated: 7 July 2026

Vernon Garde Landscaping ("we", "us", "our") is a family-run landscaping business based in Howick, KwaZulu-Natal, South Africa. We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

1. What information we collect

When you contact us through our website enquiry form, by phone, by WhatsApp or by email, we may collect:

• Your name and surname
• Your email address and phone number
• The details of your enquiry, including the service you are interested in and your property or project information
• Technical information necessary to protect our website, such as your IP address

2. Why we collect it

We collect and use your personal information only to:

• Respond to your enquiry and provide you with a quote
• Communicate with you about your project
• Protect our website against spam and abuse

We do not use your information for marketing lists, and we do not send unsolicited marketing communications.

3. Consent

By submitting our enquiry form (which requires ticking the consent checkbox), you consent to us processing your personal information for the purposes above. You may withdraw your consent at any time by contacting us, in which case we will delete your information unless we are required to keep it for a legitimate business or legal reason (for example, records of work carried out under a contract).

4. Who we share it with

We do not sell, rent or trade your personal information. Your information is only accessible to the members of our team who need it to respond to you. Our website and email are hosted by third-party service providers who process data on our behalf and are required to keep it secure.

5. How long we keep it

We keep enquiry information for as long as needed to handle your enquiry and any resulting project, after which it is deleted. Records related to completed work may be retained for accounting and warranty purposes as required by law.

6. How we protect it

Our website uses HTTPS encryption, and our enquiry form includes technical measures to prevent abuse. Access to your information is limited to our team.

7. Your rights

Under POPIA you have the right to:

• Ask us what personal information we hold about you
• Ask us to correct or delete your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa (enquiries@inforegulator.org.za)

8. Contact us

For any privacy-related questions or requests, contact:

• Vernon Garde Landscaping, Howick, KwaZulu-Natal, 3290
• Email: info@vernongardelandscaping.co.za
• Phone: +27 71 844 6851